Date of last revision: April 20 2022
At WowTo, we recognise that privacy is important and we are committed to protecting it.
FastSpring is an authorised reseller for WowTo and they handle all the payment related information collected from the user when they subscribe to or purchase any of our products.
We may collect, use, store different kinds of personal data about you which we have outlined below:
We will use the personal information we collect, and may share such personal information with other entities (such as service providers) for
WowTo products allow you to share your projects with other users. You can create content, which may contain information about you, and grant permission to others to see, share, edit, copy and download that content based on settings you select. This will also allow the other users to view some of your profile information (e.g, your username, profile pic etc).
You may share your WowTo videos to your social media accounts, including LinkedIn, Facebook, Twitter, Pinterest and YouTube. You should ensure that you familiarise yourself with the privacy policies of each of these services and any privacy settings that may apply to the data you choose to share on those accounts.
Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, data-labelling, Advertising and marketing services and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under instruction from us, including abiding by policies and procedures designed to protect your information.
Links to Third-Party Sites: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
Software & Data security We take appropriate security measures to protect WowTo against unauthorized access to or unauthorized alteration, disclosure or destruction to user's data. These include internal reviews of collection, storage and processing practices and security measures. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
In order to safeguard your data created using WowTo, we automate multiple data backups that may contain your account information. All the backups are securely stored using encryption.
WowTo cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from WowTo, at all times. WowTo is not responsible for the functionality or security measures of any third party.
You are the owner of your information. As stated by the GDPR, you have several rights regarding the treatment of your information by us.
If you would like to make use of any of these rights, you may contact us at firstname.lastname@example.org.
Californian users have additional rights afforded to them under the California Consumer Privacy Act (CCPA).
For more details about the personal information WowTo has collected in the past year, please see section 1 “Information that we collect about you”. For details on how we use that information, and who we share it with, please see section 2 “How we use your information” and section 3 “How we share your information”.
As defined in the CCPA, WowTo does not “sell” the personal information of WowTo users.
The CCPA gives California consumers various rights with respect to the personal information we collect, including the right to (subject to certain limitations):
California users may make a request by contacting us at email@example.com. We will authenticate your request using the email address associated with your WowTo account and if necessary, proof of residency.
We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you with a notice on our website and/by sending an email to the email address associated with your WowTo account. We recommend that you check this page from time to time to inform yourself of any changes.
WowTo obtains only essential information from all users. Specifically for the WowTo app inside Slack, only the user details (name and email address) pertaining to the user creating the knowledge base is obtained and securely stored. No personal information is collected from all other Slack users who use the WowTo app to view videos from the knowledge base inside Slack.
The video projects created inside WowTo by the user are stored securely in our storage servers. The data is stored until the user does not delete the project using the ‘Delete’ option in the WowTo application. The user can access the data by logging in to their WowTo account. If the user wishes to completely delete the data associated with his/her account, they can do so by using the ‘Delete Account’ option, which is available in the account settings inside the WowTo app. For any other information or support, the user can contact WowTo support at firstname.lastname@example.org.
WowTo uses AWS cloud storage to safely and securely store user data.