*For free trial
*For large companies
Frequently Asked Questions
A HowTo project consists of multiple videos in different languages. Each video can be downloaded individually in mp4 file format or can be shared together using a WowTo video player as shown in the examples.
There are restrictions on the number of HowTo projects that can be created in each plan. And each HowTo project video has a time duration restriction - i.e., the max length of the video that can be created. The video length is calculated based on the steps added and the script length.
WowTo offers a free 7-day trial to completely test out most of the features before making a purchase. You can choose to upgrade your account to a paid subscription (billed monthly/ annually) to keep your account and projects active and continue using the product. If you do not upgrade or if you cancel your subscription, your account with all the project data will be deleted after 30 days (not recoverable).
Yes. 10 is the minimum of projects allowed in the plus plan. However if you want more, you can either set the project count while upgrading to Plus plan or also increase later when you have reached the project limit from within your account settings. The cost is calculated based on the project count.
To upgrade, login to your WowTo account and click the 'Upgrade' button located in the top toolbar inside the app.
Due to our payment gateway policy, we strongly discourage refunds. Refunds are issued only in exceptional cases. Kindly use the product in the 7-day trial if it fits your needs before making payment.
Yes, you can cancel your subscription at any time before the next billing date in order to avoid the next charge. No refunds will be entertained on active subscriptions.
The business plan comes with advanced collaboration and hosting features for HowTo projects specifically meant for companies. We expect the business plan to be available Q3 2022.
Yes, you can contact us for all your queries - technical and billing related - at firstname.lastname@example.org. The standard response time for all queries is 24 hours.