Create Support Videos For Freshdesk

Answer your users' most common questions quickly and in a way that makes them feel good. Build a video knowledge base with WowTo videos and watch your retention rate increase.


What is WowTo integration with freshdesk ?

WowTo video knowledge base helps you to provide quick solutions and answers to most asked questions for your users. You could improve user experience and retention rate by building a video knowledge base with WowTo videos.

How-to video


How to share WowTo video on freshdesk

  • Click on the 'Share HowTo' button after generating a video in WowTo.
  • Copy the embed code.
  • Login to your Freshdesk account and open the knowledgebase.
  • Create a new article or open an existing one.
  • From the top toolbar menu, select the video icon and paste the embed code.
  • Publish changes and view your WowTo video in your Freshdesk support portal.